Psy-war and mainstream
press credibility
THE OTHER
MALAYSIA
Farish
A Noor
The recent
study by Kumar Ramakrishna on the life and times of CC Too - undoubtedly
Malaysia's most efficient and notorious propagandist and psy-war
expert - has shed light on a subject that has hitherto been badly
neglected by contemporary Malaysian historians and political scientists
alike.(1)
Kumar's
short but in-depth analysis of one of the men who led the country's
psy-war operations against the communists during the Emergency
has managed to fill in many of the blank spaces that have been
left unattended, and the author should be praised for his efforts.
Thanks
to Kumar, we now have a clearer picture of what was really going
on behind the scenes during those tense and difficult years in
the 1950s and 1960s, when Malaya (as it was called then) seemed
to be on the front line in the Cold War between the Eastern and
Western blocs.
Kumar's
portrait of CC Too (Too Chee Chew) is an honest and unflattering
one.(2) The man in question is described as an overbearing, arrogant,
pompous and brutish egomaniac who was nonetheless a genius in
his field.
Kumar
reveals Too's early flirtation with communism, the reasons for
his eventual 'turn' towards the British colonial authorities and
how he rose up the slippery ladder of success and promotion until
he eventually became the head of the psychological warfare unit
of the state's security apparatus in post-colonial Malaya.
The study
also provides the reader with a brief overview of how the state
security apparatus was put into place by the British Military
Authority (BMA) in the years that followed World War II. Those
of us who thought that instruments like the Internal Security
Act (ISA) and others were introduced just before the British left
should think again.
Police
state
In fact
that British military authorities were already laying the foundations
for a modern state security system, complete with its surveillance,
interrogation and counter-insurgency branches in place during
the late 1940s and early 1950s: The Emergency Information Service
(EIS) was set up in 1951 with Hugh Carleton Greene (brother of
the novelist Graham Greene) as its head (3).
(Hugh's
brother, Graham Greene (photo), later wrote a number of short
stories about foreign agents in Asia, and much of it was inspired
by what was happening in Malaya then). Not long after that the
Psychological Warfare Interrogations Centre (PWIC) was set up
(in 1953) at the behest of the then-head of operations in Malaya,
General Gerald Templer (4).)
Thus to
say that Malaysia has of late turned into a police state would
be a historically inaccurate remark. The fact is that the instruments
and practices of a police state were already well in place in
British Malaya long before it became independent.
The British
military and colonial officers who were put in charge of running
the country after WWII (like the Commander of British forces and
Director of Operations in Malaya, Lieutenant-General Harold Briggs
(5) were themselves hardened soldiers who had served in several
military campaigns and were no great fans of popular democracy.
So efficient
were the state security services then that they managed to attract
the best minds in the country - and CC Too was certainly one of
them.
Sophisticated
approach
But while
it cannot be denied that the British colonial and military personnel
who were in command of the country in the 1950s were of a decidedly
martial demeanour, it has to be noted that the style of governing
that they employed varied considerably.
There
were those like Briggs and Templer who favoured the 'shoot first,
ask questions later' approach when dealing with the communists
in the jungle. Thanks to these men, the countryside of Malaysia
is still littered with the forgotten graves of innocent civilians
who were summarily executed for being suspected communist agents
or sympathisers. (And like most war criminals, Briggs and Templer
were allowed to get away scot-free).
However,
Briggs and Templer did not get their way all the time and there
were others who preferred a more subtle and sophisticated approach
to tackling the problem of the communist insurgency. Here the
men in charge of the psy-war division were seen to have their
way in the end.
Men like
Hugh Carleton Greene and CC Too insisted that if the war in the
countryside was to be won the answer lay not in the random search-
and-destroy missions against Chinese villages and rural folk.
Such tactics, they insisted, merely alienated the Chinese peasantry
and further intensified their sense of distrust against the state
and the government forces.
The solution,
they argued, lay in the skillful use of propaganda and information.
Kumar notes that Hugh Greene had laid down the basic rules in
the use of propaganda and information in counter-insurgency and
psychological warfare:
-
The government's news reporting had to be based on facts and the
truth. He argued that the public would only read the mainstream
press and believe in whatever it told them if it was seen to be
factual, objective and unbiased.
- No
amount of propaganda would work if the public did not believe
in the facts and figures that were given to them, and if even
one item of news was inaccurate or slanted in any way, then
the entire mainstream media would be discredited and nobody
would read or listen to it any more.
- The
news reports had to respect the intelligence of the reader.
Question
of credibility
Greene
understood that the easiest option for the reader/listener was
not to read the papers or to turn off the radio. In the end, it
was the audience that decided what it wanted to listen to and
they had the final say.
To insult
the intelligence of the audience with trivial stories or
biased reporting was the best way to alienate them and to drive
them to other alternative sources of information, which meant
the communists at the time. Greene therefore counseled his operatives
to be delicate and sensitive to the sensibilities of the audience
all the time.
At the
heart of the matter was the question of credibility. Men like
Hugh Greene and CC Too understood that governments could only
retain control of the situation as long as they possessed credibility.
This meant
that the government itself had to be believable and that whatever
government spokesperson or politicians said had to sound credible
as well. True, honest and fair reporting was the way to victory
and the best way to win the battle for hearts and minds.
News had
to be straight and factual, nor personalised or openly biased
in any way. Once the government had earned the respect and trust
of the people, half the battle was won and it would be able to
get its message across to the audience. Failure to gain credibility
on the other hand meant the loss of the war itself.
In the
end, the facts of history itself prove that the psy-war experts
who were working in the background were right. While the gruelling
war in the countryside continued, it was the operatives of the
Malayan intelligence services who managed to win over the support
of ordinary people in order to ensure that the Malayan Communist
Party's (MCP) lines of communication and support were cut.
When the
Merdeka amnesty was announced by Tunku Abdul Rahman in 1957, hundreds
of communist guerrillas deserted their units and surrendered.
By the end of 1958, Chin Peng, head of the MCP, was forced to
disband the party's armed units and this effectively brought an
end to the Emergency itself.
Mere
mouthpieces
Reading
Kumar Ramakrishna's study of CC Too forces one to make comparisons
between the Malaya of the past and Malaysia today. In particular
one cannot help but compare the use of the media by the state
in the 1950s and 1960s with the use of the media in Malaysia during
the 1980s and 1990s.
While
the Emergency was at its height, the Malayan (and later Malaysian)
authorities nonetheless saw the need for an independent and free
press. None of the major political parties were given the chance
to take over the local newspapers or to exercise direct control
of the local mainstream media.
Up to
the 1970s, newspapers like Utusan Melayu, Sin Chew Jit Poh and
others were seen as independent organs that had their own agendas,
which were sometimes at variance with that of the government.
However
all this came to an untimely end by the 1970s when the major ruling
parties began to buy up stakes in the major newspapers of the
country in order to have a direct conduit to the people as a whole.
The net
effect of these takeovers, however, is that they created the impression
that the press was no longer free and independent, and that newspapers
(and later television channels) were the mere mouthpieces of the
state and of particular political parties and politicians.
From the
1980s onwards we have witnessed the blatant use (and some would
say abuse) of the mainstream press by certain political parties
and politicians in the country, for obviously political reasons.
The mainstream
Malay vernacular and English press was utilised to the hilt during
the first constitutional crisis of 1983, the first Umno split
in 1987, the second constitutional crisis of 1991, the internal
Umno putsch in 1993 (when Anwar Ibrahim's faction ousted the then-
deputy prime minister, Ghafar Baba), the economic crisis of 1997
and the second major split within Umno in 1998.
Needless
to day, the papers have also been used extensively in all the
major elections since the 1970s, and the Malaysian public has
seen just how 'objective and unbiased' it can be during these
occasions.
During
this time, the cardinal rules of psy-war that were laid down by
men like Hugh Greene and CC Too seem to have gone out of the window
altogether. (Too had retired by 1983.)
Ridiculous
stories
For the
past few decades, we have witnessed the emergence and development
of an increasingly politicised and partisan Malaysian mainstream
media, where newspapers and television channels are openly used
to promote and popularise the image of particular politicians
and political parties in the
country.
The newspapers
seem more inclined to report what is happening in the kitchens
of Malaysian politicians than what is happening in the streets
of the cities or the villages in the countryside. Speeches by
political leaders are reproduced verbatim, without even the slightest
attempt at
critical
analysis or enquiry. Investigative reporting has given way to
fawning hagiography instead.
Instead
of critical reportage, the public has been fed a stream of flimsy
cover-ups. (Beginning with the BMF scandal in the 1980s to the
ridiculous stories surrounding the assault on ex-DPM Anwar Ibrahim
while he was in detention in 1998). What is worse, practically
all the major political actors of the country have been guilty
of this - including those latter-day 'reformists' who claim that
they wished to
reform
the system (6).
The Malaysian
press today seems to be divided into two main categories: the
mainstream papers that have become the mouthpieces of the major
political parties, and the tabloid gutter press that grows increasingly
obsessed with fads and fashion, the lifestyle of its celebrity
stars and the private lives of others.
Though
no systematic survey has been carried out to ascertain the level
of credibility that it has among the public, the figures themselves
speak volumes. In the wake of the 1998 political crisis, sales
of the local dailies have plummeted to hitherto unheard-of levels.
Meanwhile, the sales of opposition parties' newspapers, books
by local Malay political commentators and NGO publications have
soared. So has the number of readers for the so-called alternative
web media.
War
lost
What does
all this point to? It doesn't take a genius to note that something
has gone seriously wrong with the mainstream media in the country,
and it doesn't take a genius to spell out the long-term effects
if this situation is allowed to continue unchecked.
While
the powers that be in the country today may lament the fact that
the people no longer read the papers, watch the TV (unless it's
for rap music or Bollywood films) or listen to the radio, they
should spend some time asking themselves why the people have turned
away.
Here the
fundamental principles of psy-war as laid out by Hugh Greene and
CC Too come to mind. Whether they like to admit it or not, the
owners and managers of the mainstream media (and by this we mean
the political parties that have indirect control on the papers
and television channels) have to recognise that the media no longer
works as a medium of communication any more, for the simple reason
that it has lost that one vital ingredient that takes so long
to cultivate, and yet is so easy to lose - credibility.
And if
the media war has been lost, who have they got to blame, save
themselves?
Endnotes:
(1) For
a fuller account of the life and work of CC Too, see: Kumar Ramakrishna,
`The Making of a Malayan Propagandist: The Communists, the British
and CC Too'. Journal of the Malaysian Branch of the Royal Asiatic
Society (JMRAS), Vol LXXIII, Part 1, June 2000. pp. 67-90.
(2) Too
Chee Chew (better known as CC Too) was born on March 31, 1920
in Kuala Lumpur. His family were originally from Hainan province,
South China and his father was a staunch nationalist who supported
the nationalist movement back in the mainland. Too's grandfather
Too Nam was a close associate of the Chinese nationalist leader
Dr Sun Yat Sen.
During
his early childhood Too was sent to Chinese vernacular schools
in Kuala Lumpur. But his family decided to allow him to complete
his education in the British colonial educational stream and Too
was sent to Victoria Institution (VI) and later Raffles College
in Singapore.
During
his schooldays Too proved to be an exceptionally gifted student
and he was attracted to the activities of the predominantly- Chinese
communist movement in Malaya. Ramakrishna (2000) claims that Too
was secretly involved in the activities of the Malayan Peoples
Anti-Japanese Union (MPAJU) during the early 1940s and that he
even met with the leader of the MCP, Chin Peng, personally (pg
73).
But by
the end of World War II, Too was no longer persuaded by the communist's
ideological struggle and he decided to work with the British colonial
authorities instead. Too joined the Emergency Information Service
(EIS) in February 1951 and was given the task of producing anti-communist
propaganda for the British colonial authorities.
When General
Templer set up the Psychological Warfare Interrogation Centre
(PWIC) in March 1953, Too transferred his activities there as
well. When Malaya gained its independence in 1957, Too was awarded
the Johan Mangku Negara (Defender of the Realm) award by Tunku
Abdul Rahman himself.
Too was
then given the task of heading the Psychological Warfare Section
of the government of the Malayan Federation - a post he held for
27 years until he finally retired in January 1983.
(3) The
Emergency Information Service (EIS) was set up in March 1951 and
its first head was Hugh Carleton Greene. The EIS was then based
at Bluff Road, Kuala Lumpur, and its main aim was to provide anti-communist
propaganda that would be distributed by the radio and mainstream
media services in the country.
The colonial
authorities felt at the time that the Malayan Radio and Film Unit
was not doing enough in the effort to contain the spread of MCP
activities and influence among the public, and that there was
a need for a more subtle approach to the conflict that employed
the use of psychological warfare.
Greene
laid down the basic rules of psychological warfare and propaganda
in Malaya, which were then learnt and practised by his disciple
and co-worker, CC Too. Greene argued that for the anti-communist
propaganda to be effective it needed to be factual, relevant and
not provocative.
Rather
than attack the communists outright, Greene preferred to win them
over with promises of safe conduct and fair treatment. Ramakrishna
notes that: 'The EIS had three main objectives: to raise public
confidence in the government and increase the flow of information
from the public to the police; to attack the morale of the members
of the MRLA and Min Yuen; and to drive a wedge between the leaders
and followers of the MCP so as to encourage defection among them.'
(See Ramakrishna, 2000. pp. 76-77).
(4) The
Psychological Warfare Interrogation Centre (PWIC) was set up by
General Templer on March 18, 1953 and it was first based at the
Central Police Headquarters in Kuala Lumpur. The head of the PWIC
was ADC Peterson, who was appointed Director-General of Information
Services and personally chosen by Templer himself.
Peterson's
task was to conduct studies into how and why the Chinese were
supporting the communists in Malaya and to identify ways and means
to stop this flow of support to the MCP.
Peterson
managed to streamline the activities of the various information
and counter-insurgency operations in the country, and eventually
centralised all of these activities under the PWIC. But Peterson
was also known to harbour the belief that such work should be
carried out by Western intelligence officers and that local operatives
should play only a supporting role in the task.
This led
to a clash between him and the Malayan Chinese propaganda expert,
CC Too, who eventually resigned in protest. (Too was subsequently
re-employed in 1955 and he remained active until 1983).
(See Ramakrishna, 2000. pp. 79-80).
(5) Lieutenant-General
Harold Briggs had previously served as the Commander of the British
5th Division in Burma and he had been the GOC there after the
Japanese surrender. He was sent to Malaya by London to take over
military and counter-insurgency operations in the country.
Briggs
drew up a master plan designed to pacify the countryside by wiping
out the lines of communication and bases of support for the MCP
and its guerillas. The plan called for the forced resettlement
of Chinese villagers into policed camps and detention centres.
Those who were thought
to be sympathetic
to the MCP were then deported back to China.
The plan
drew considerable criticism from the Chinese community for the
way that it reinforced the impression that most Chinese were communist
supporters. It also led to the re-drawing of racial boundaries
between the Malays and the Chinese, and in the long run it contributed
to the polarisation among the races in the country. As a result
of the implementation of Briggs's plan, the presence of the
Chinese
in the rural areas was to diminish considerably.
(6) A
case in point would be the use of the media by the followers and
supporters of the ex-DPM Anwar Ibrahim during the 1993 leadership
takeover bid in Umno. As the 1993 Umno general assembly approached,
several of the mainstream national newspapers began to feature
reports on alleged
financial
scandals and wrongdoings in the Mara agency that was then under
the control of the son of his rival Ghafar baba, Tamrin Ghafar.
Most political
observers at the time noted that these exposés were timely
to say the least, and that their true motive was to discredit
Ghafar Baba and his son prior to Anwar's attempt to gain the position
of deputy president of Umno. In the end, Ghafar was forced to
relinquish his seat and the position went to Anwar.
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